Privacy Policy

Privacy Policy

At My Caregiver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our caregiver and healthcare-related services.
By accessing or using our services, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide you with reliable and personalized care services, including:

1. Personal Information

Information you voluntarily provide, such as your name, phone number, email address, and contact details, when you sign up, fill out a form, or contact us through our website.

2. Professional Information

For caregivers, we may collect details such as work experience, professional certifications, resumes, references, and availability to facilitate caregiver placements and service matching.

3. Client or Patient Information

For individuals or families seeking care, we may collect health-related preferences, location, service needs, and scheduling details to ensure appropriate caregiver matching.

4. Technical Information

We automatically collect data such as your IP address, browser type, device information, and cookies to enhance user experience, ensure security, and analyze website performance.

How We Use Your Information

We use your information to operate effectively and deliver quality caregiving and staffing services, including:

• Service Provision: To connect caregivers with clients and provide personalized healthcare and home care solutions.

• Communication: To contact you regarding your account, bookings, updates, and service-related notifications.

• Improvement of Services: To improve our website, optimize our caregiver matching system, and enhance overall user experience.

• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and internal policies.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under limited circumstances, such as:

• With Clients or Caregivers: To facilitate caregiving or placement services that align with your needs or professional qualifications.

• With Service Providers: Trusted third parties who help us operate our website, manage communications, or provide technical support.

• With Legal Authorities: When required by law or necessary to protect the rights, property, or safety of My Caregiver, our clients, or others.

Security of Your Information

We use industry-standard administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, or misuse.
While we strive to ensure complete protection, no online data transmission can be guaranteed to be entirely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.

• Request correction or updates to inaccurate information.

• Request deletion of your data or restrict certain uses.

To exercise these rights, please contact us at Contact Us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, track website usage, and improve our services.
You can control your cookie settings through your browser preferences; however, some website features may not function properly without them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
All updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us through our website at:
https://my-caregiver.com/contact

Disclaimer

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to stop receiving future communications, you can opt out at any time by replying STOP or QUIT to any of our messages.